Privacy Policy

Last updated: 8 August 2026

Tectona Furniture respects your privacy and handles personal data in connection with our online store and customer service in accordance with applicable Malaysian data protection requirements.

Information we collect

We may collect your name, email address, telephone number, billing and delivery address, order details, account information, messages you send us, and technical information such as your IP address, browser, device and website activity. Payments are processed by Stripe. We do not store your full card number.

How we use your information

We use personal data to process and deliver orders, take payment, provide customer support, manage accounts and returns, prevent fraud, meet legal and accounting obligations, improve our website, understand website usage, and send marketing only where permitted or requested.

Who receives information

We share information only as necessary with service providers supporting our store, including WooCommerce, Stripe, Google Analytics through MonsterInsights, Bluehost, delivery providers, professional advisers, and public authorities where required by law. Some providers may process data outside Malaysia and apply their own safeguards and privacy terms.

Cookies and analytics

Our website uses essential cookies for the cart, checkout, account security and preferences. Google Analytics helps us understand visits and improve the store. You can limit cookies through your browser, although essential store functions may not work correctly.

Retention and security

We retain personal data only for as long as reasonably necessary for orders, customer service, legal, tax, fraud-prevention and business-record purposes. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

You may ask whether we hold your personal data, request access or correction, withdraw consent where processing relies on consent, object to direct marketing, or ask us to stop certain processing where applicable. Some information may need to be retained to meet legal or contractual obligations.

Contact us

For privacy questions or requests, email [email protected] or write to Tectona Furniture, GM-2-22 GMBB, No. 2 Jalan Robertson, 50150 Kuala Lumpur, Malaysia.